IVAC Business Breakfast Seminar - "Delivering Exceptional Customer Service"

The Illinois Valley Area Chamber of Commerce and Economic Development (IVAC) will hold their Business Breakfast Seminar on Wednesday, May 9th @ 7:15 a.m. at Mario's Maples in Peru. 
 

Guest Speaker

Sandra Erschen,

Manpower International

Sandra joined the Manpower International team where she continues her 25+year career in the employment industry. Her position as a Market Manager, covers 7 counties in Illinois including LaSalle. In addition to her role at Manpower, Sandra is the Operations Chair and an Executive Committee member for Grundy, Livingston and Kankakee County Workforce Development and a founding member of, The Greater Livingston County Economic Development Council. 

In Sandra's seasoned experience, including twelve years in retail, she believes, it is customer service that has been the differentiator for business in all sectors. Successful communication is the way in which brand philosophies are conveyed to both internal and external customers. Learning tactics to improve customer service is paramount to continued success.