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Help Desk Technician

Help Desk TechnicianJob brief:  Connecting Point Computer Center is looking for a Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.  In addition you will monitor our Managed Services program to proactively address issues as they arise.An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its